A Word from New Life for the New Year
It’s hard to believe 2011 has passed and we hope everyone has had a successful year. We have had a great year here at New Life Center for Bariatric Surgery by having the pleasure of scheduling many patients for surgery, and have also been fortunate to meet a lot of new faces who will be having surgery with us next year.
Just as a reminder for everyone who will have appointments at our office next year, please be prepared to fill out paperwork and bring your current insurance card(s) with you to your appointment. Even if your insurance provider remains the same, the information on your card will change and we need to make sure we get the correct information. We understand it can be frustrating completing paperwork every time you come in for an appointment, but it would be more frustrating if we could not reach you by mail or phone because there was a demographic change that was not updated.
We would also like for everyone to be mindful of their appointment dates and times. As our New Life family grows, we find the schedule fills faster and it can sometimes take a few weeks to get an opening in the schedule. For this reason, we would really appreciate patients giving us notice that you will not be able to keep your appointment. We keep a cancellation list for patients needing to be seen, but this list only works if we know ahead of time who will not be here. Unlike many other medical offices, we do not charge for missed appointments because we know that sometimes things happen beyond your control, but we would appreciate a phone call to let us know you will be unable to make it.
We always look forward to seeing patients when they come into the office to purchase vitamins and supplements, but for those of you who drive a distance to get here or have a hard time coming by during office hours, we have the online store available to you 24 hours a day. In fact, if you make a purchase over $50.00, it is shipped to you for free. You can reach our online store at www.newlifebariatricsurgery.com. In a day and time where most people are struggling with their time and finances, it is nice to have this service offered.
We wish everyone a Merry Christmas and Happy New Year. We are looking forward to seeing each and every one of you in 2012.